Success Stories

Colorado Ski Industry (Sports, Ticketing)
Retail outlets in Colorado where looking for a way to automate their ski lift ticket sales so their staff could focus on selling higher margin equipment and provide better service to their customers. Read more.

Frontier Payments (Transportation)
Frontier Payments, a Madison Avenue, NYC start-up, was looking to capitalize on the lack of credit card acceptance in cabs across the United States. Read more.

Haydn Zugs (Hospitality, Gift Cards/Certificates)
Haydn Zugs, a fine-dining establishment in Historic Lancaster County, PA, wanted a way to sell gift certificates in a local shopping mall without incurring the high cost of labor to staff a booth. A self-service kiosk was the solution. Read more.

Holiday Inn Holidome and Conference Center (Tourism, eConcierge)
Located in the heart of Pennsylvania’s tourism industry, the Holiday Inn in York needed a way for its staff to keep up with constant questions from tourists looking for recommendations on what to see and do. Realizing that the stack of outdated brochures behind the front desk wasn’t the best answer, they turned to Livewire for a solution. Read more.

Horizon Blue Cross/Blue Shield (Information Access)
Horizon Blue Cross/Blue Shield of New Jersey made a historic decision: No human resource forms or payroll documents would be printed and distributed to employees. The question was then how to make HR and payroll information accessible to employees, many whom did not have access to a computer. Read more.

King Soopers (Sports/Entertainment, Ticketing)
King Soopers, a division of the Kroger Company, was seeking a better way to handle their heavy ticket sales volumes without burdening their customer service personnel. Livewire developed a system based on its award-winning self-service ticket application to help customers make their purchases quickly and reliably. Read more.

The Pfaltzgraff Company (Retail, Gift Registries/Catalogs)
The Pfaltzgraff Company’s kiosk system provides access to their online gift registry and detailed product inventory. This implementation has lead to increased sales and enhanced customer service. Read more.

Public Information Kiosk, Inc (Information Access)
The U.S. Army was faced with providing military personnel without computers access to government and library databases. Public Information Kiosk, Inc. (PIK) needed a self-service kiosk solution to provide a secure, user-friendly environment that could be managed at a central location for army bases around the world. Read more.

The Soiled Dove (Entertainment, Ticketing)
Customers use a convenient kiosk to purchase tickets to The Soiled Dove's nightly concerts or pick up will-call tickets reserved online. Livewire's TicketEngine provides the transaction backend for the kiosk purchases and is seamlessly integrated into The Soiled Dove’s Web site. Read more.

Waypoint Bank (Financial, Information Access)
Waypoint Bank used a kiosk in its main office to inform customers about its Internet banking program and encourage them to sign up for this new offering. Read more.

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